' … good places for happy holidays.'

There’s a wondrous variety amongst the houses we choose to include in our portfolio. Romantic little country bolt holes, elegant manor houses, plush new apartments, strong farmhouses; the assortment is so broad that you might be tempted to think there’s no connecting thread - but if you thought that, you’d be wrong. Let me explain. Many years ago when my parents founded Helpful Holidays, they determined that, above all, they would do all they could to match holidaymakers’ dreams to a house and location that really fulfilled them. A modest aim, perhaps, but one that became our firm’s ‘raison d’être’. That’s why they called our firm ‘Helpful’ - because helping make those dreams come true was their principal motivation. Although over the years almost everything else has changed, nothing has about that aspiration.

We’ve earned an enviable reputation for the frankness of the information we provide, the quality of the accommodation we offer and the reliability of the service we provide - in other words - we deliver. We’re proud of that reputation. We know it’s the key to our success. In a world where so much seems to be beyond our, or it seems anyone’s, control, preservation of that reputation remains our touchstone. So here’s the connection between all those varied houses, big or small, plush or modest - they’re all, we believe, good places for happy holidays and, most importantly, places to which we’re happy to put our valuable name.

You don’t have to take our word for this, take a look at our Press comments section to see what the press have to say about us and look at our News and Events section for details of awards we have won and the organisations which we support.

HH has been a family business since it was founded in 1982. We're based in Chagford within the Dartmoor National Park; at the heart of the West Country. We know it and the holiday cottages we let very well and although we now have an excellent team of 30 (some pictured above) who administer, inspect (see star ratings) and help arrange a little over 16,000 bookings a year we retain a 'small firm' ethos where customers automatically come first. It says something that (60%+) of our bookings are from previous customers, their friends, relatives and work colleagues and amazing as it may sound, a fairly standard 99.25% of customers who've responded to our questionnaires in 2007 said they would recommend our services to friends.

We laughed when, in the early days of the internet, our IT department started automatically replying to e-mails sent to us with the words "Humans are now dealing with your enquiry," but perhaps this best sums up HH - Helpful Humans.

If you need help, email help@helpfulholidays.com or call us on 01647 433593.

Welcome to Helpful Holidays

Moray Bowater.