'- a chance to unwind, relax and be happy.'
Welcome to Helpful Holidays, a family
business founded 30 years ago. We're based at the
heart of the West Country, in Chagford within
the Dartmoor National Park. We know the West
Country and the holiday cottages we let very well and
our excellent team of 30, who help arrange over 16,000 holidays a year, retains a 'small firm'
ethos where customers come first. More than 60%
of our bookings are from previous customers, their friends,
relatives and work colleagues, and 99.25% of customers
who responded to our questionnaires in 2010 said they
would recommend us to friends.
Our job is simple - to do all we can to
make sure you have happy holidays. We do so by
being very honest and straightforward. By publishing
clear photos and accurate descriptions and by having knowledgeable staff to advise you who are not
rewarded with sales commission. By carefully and regularly
inspecting cottages (see Star
ratings) and upholding our industry-leading standards
of quality. By never overpromising (if anything, we
understate) and absolutely delivering on the
expectations we raise. This approach has earned us a
faithful and growing fan club.
The web has given us a fantastic opportunity
to ‘tell it like it is’: dozens of photos,
mapping, information about local areas, personal recommendations,
online availability and booking. But you can also chat
to an unbiased, expert, sympathetic and trustworthy
person to ask, "Do you think this is the right
place for me? Will I be happy there?" and
from whom you will get a straight answer.
You don’t have to take our word on this - have a look at the growing list of Awards we’ve won, the Press
Coverage section to see what the press say about us and our Events section for details of organisations we support. There’s more information on our Eco
and Ethical page too. To keep up to date with our news and views and special offers, follow our tweets on Twitter or find us on Facebook.
If you need help, email help@helpfulholidays.com or call us on 01647 433593.
We look forward to helping you.
Moray Bowater
|