About us


Helpful Holidays Team
Helpful Holidays

' … good places for happy holidays.' Helpful Holidays
Helpful Holidays
There’s a wondrous variety amongst the houses we choose to include in our portfolio. Romantic little country bolt holes, elegant manor houses, plush new apartments, strong farmhouses; the assortment is so broad that you might be tempted to think there’s no connecting thread - but if you thought that, you’d be wrong. Let me explain. Many years ago when my parents founded Helpful Holidays, they determined that, above all, they would do all they could to match holidaymakers’ dreams to a house and location that really fulfilled them. A modest aim, perhaps, but one that became our firm’s ‘raison d’être’. That’s why they called our firm ‘Helpful’ - because helping make those dreams come true was their principal motivation. Although over the years almost everything else has changed, nothing has about that aspiration.

We’ve earned an enviable reputation for the frankness of the information we provide, the quality of the accommodation we offer and the reliability of the service we provide - in other words - we deliver. We’re proud of that reputation. We know it’s the key to our success. In a world where so much seems to be beyond our, or it seems anyone’s, control, preservation of that reputation remains our touchstone. So here’s the connection between all those varied houses, big or small, plush or modest - they’re all, we believe, good places for happy holidays and, most importantly, places to which we’re happy to put our valuable name.

You don’t have to take our word for this, take a look at our Press comments section to see what the press have to say about us and look at our News and Events section for details of awards we have won and the organisations which we support.

HH has been a family business since it was founded in 1982. We're based in Chagford within the Dartmoor National Park; at the heart of the West Country. We know it and the holiday cottages we let very well and although we now have an excellent team of 30 (some pictured above) who administer, inspect (see star ratings) and help arrange a little over 16,000 bookings a year we retain a 'small firm' ethos where customers automatically come first. It says something that (60%+) of our bookings are from previous customers, their friends, relatives and work colleagues and amazing as it may sound, a fairly standard 99.25% of customers who've responded to our questionnaires in 2007 said they would recommend our services to friends.

We laughed when, in the early days of the internet, our IT department started automatically replying to e-mails sent to us with the words "Humans are now dealing with your enquiry," but perhaps this best sums up HH - Helpful Humans.

If you need help, email help@helpfulholidays.com or call us on 01647 433593.

Welcome to Helpful Holidays

Moray Bowater.

Snaps...

Xmas Party 2002   Gaby's leaving do   Colin's wedding   Drogo dangle  

Xmas Party 2002
 
Gaby's leaving do
 
Colin's wedding
 
Drogo dangle
 
               
Red Nose Day 2005   Point to point 2005   Mary's picnic   Chrissy's surprise  

Red Nose Day 2005
 
Point to point 2005
 
Mary's picnic
 
Chrissy's surprise
 
               
Mary's baby   Chrissy's baby   Widecombe Fair 2005   South West Tourism Awards 2005  

Mary's baby
 
Chrissy's baby
 
Widecombe Fair 2005
 
South West Tourism Awards 2005
 
               
Melissa's baby   Hawking at Puddaven   Gaby's baby   HH Picnic 2006  

Melissa's baby
 
Hawking at Puddaven Farm
 
Gaby's baby
 
HH Picnic 2006
 
               
Melanie's baby   Jackie's baby   Ashcombe   Chagford Show 2007  

Melanie's baby
 
Jackie's baby
 
Ashcombe
 
Chagford Show 2007
 
               
Ann and James' Leaving Do   Xmas Party 2007   Chagford Show 2008   Jeans For Genes 2008  

Ann and James' leaving do
 
Xmas Party 2007
 
Chagford Show 2008
 
Jeans For Genes 2008
 
               
Melissa's Leaving Do   Xmas Party 2008   RNLI Cheque Presentation   Fal River Festival  

Melissa's leaving do
 
Xmas Party 2008
 
RNLI Cheque Presentation, Feb 2009
 
Fal River Festival 2009
FSB Awards Dinner              

FSB Awards Dinner
     
               
Helpful Holidays 2009 Brochure
 
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